POLICIES

Payment

We require payment in full on the day of your procedure unless other arrangements are discussed. We conveniently accept Cash, Visa, MasterCard, American Express, and Discover Card.

Cancellation & Rescheduling

Your allocated appointment times are reserved especially for you and are very important to us. We have implemented this cancellation policy because we value the business of our clients and the time of our staff. All of our policies are designed to benefit our current clients and our future clientele. Therefore, we respectfully request at least 24 hours’ notice for adjustments to your appointments and for cancellations.  Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need.

A credit card will be required to hold all appointments. We kindly request 24 hours* advance notice if you need cancel or reschedule an appointment. Failure to meet the appointment as scheduled, without 24 hours notice, will result in Skinlogic Med Spa assessing a “no-show” fee of $50.

* Certain services have an extended cancellation policy due to time  requirements and cost.  Ultherapy treatments have a 72 hour cancellation policy and $200 cancellation fee.

Refunds

If you no longer wish to complete a package series, any remaining funds may be transferred towards another service. Remaining balance will not include the price of the free treatment in the package. No cash or charge refunds will be given.

Late Policy

We recommend arriving 10 minutes prior to your appointment. As much as we desire to accommodate you if you should arrive late for your appointment, we may have to condense your treatment or reschedule it to avoid inconveniencing clients scheduled after you.

Cell Phones

To maintain the tranquility of our med spa please select the vibrate option on your cell phone.